Privacy Policy
Effective Date: July 20, 2024
This Privacy Policy describes how Petals by Aemi ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website (the "Site") and the services offered thereon (the "Services").
Information We Collect
We collect several types of information from and about users of our Site and Services:
- Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, billing address, and shipping address. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us for support.
- Payment Information: We use a third-party payment processor to handle all financial transactions. We do not collect or store your credit card information on our servers.
- Usage Data: We collect information about your activity on our Site, such as the pages you visit, the products you browse, and the searches you conduct. This information is collected automatically through cookies and other tracking technologies.
How We Use Your Information
We use the information we collect for the following purposes:
- To fulfill your orders and provide the Services you request.
- To send you marketing and promotional communications, including newsletters and information about new products and services. (You can opt-out of receiving these communications at any time.)
- To personalize your experience on our Site and Services.
- To improve the functionality and content of our Site and Services.
- To analyze trends and usage patterns.
- To comply with law enforcement or legal requirements.
Sharing Your Information
We may share your information with third-party service providers who help us operate our Site and Services, such as payment processors, marketing agencies, and fulfillment centers. These third-party providers are obligated to use your information only for the purposes we have disclosed to them.
We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Your Choices
You have several choices regarding your information:
- You can access and update your personal information by logging into your account.
- You can opt-out of receiving marketing and promotional communications from us by clicking on the "unsubscribe" link in any email you receive from us.
- You can manage your cookie preferences by adjusting your browser settings.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you with the Services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
Children's Privacy
Our Site and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will delete any personal information we have collected from your child.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site.